Questions |
Response options |
Number of
responses (n) |
Percentage (%) |
Did you receive any written information (e.g. a leaflet or
instructions about where to acquire information e.g. on-line) prior to
your appointment?
|
Yes
|
4485
|
87.1
|
|
No
|
574
|
11.1
|
|
Yes; No (both selected in error)
|
4
|
0.1
|
|
Not answered
|
88
|
1.7
|
Did you feel that the information was clear and understandable?
(not applicable if you answered No to the question above)
|
Yes - I knew what to expect
|
3923
|
76.2
|
|
Yes - to some extent
|
591
|
11.5
|
|
Not too Sure
|
88
|
1.7
|
|
No - wish I knew what to expect
|
46
|
0.9
|
|
No - it was not useful
|
14
|
0.3
|
|
Not Applicable
|
256
|
5
|
|
Not answered
|
233
|
4.5
|
Did you receive advice to take painkillers before the
appointment?
|
Yes - took some
|
3444
|
66.9
|
|
Yes - did not take any
|
756
|
14.7
|
|
No - wish I had
|
341
|
6.6
|
|
No - no need
|
530
|
10.3
|
|
Not answered
|
80
|
1.5
|
What did you think of the waiting area, reception and
facilities?
|
Excellent
|
2417
|
46.9
|
|
Very Good |
1686 |
32.7 |
|
Good |
765 |
14.9 |
|
Fair |
192 |
3.7 |
|
Poor |
8 |
0.2 |
|
Not answered |
83 |
1.6 |