Development of the OPH-PSS
In collaboration with a multi-disciplinary team of hysteroscopy experts (British Society for Gynaecological Endoscopy (BSGE)), a pilot OPH patient satisfaction survey (OPH-PSS) representing aspects of the OPH journey was created based on current RCOG (Royal College of Obstetricians and Gynaecologists) best practice guidance in OPH11 with content from existing hysteroscopy surveys. The various steps involved in the development of the OPH-PSS are shown in Figure 1.
The content for the survey was provided by BSGE members sharing copies of their local OPH questionnaires (4) and from conducting additional internet searches to identify a pool of existing patient experience questionnaires (8). This informed the creation of a draft survey, which was then reviewed by the research team and the hysteroscopy subcommittee of the BSGE and the BSGE Council. Duplicate information was removed as well as formatting and wording finalised for pilot testing.