Development of the OPH-PSS
In collaboration with a multi-disciplinary team of hysteroscopy experts
(British Society for Gynaecological Endoscopy (BSGE)), a pilot OPH
patient satisfaction survey (OPH-PSS) representing aspects of the OPH
journey was created based on current RCOG (Royal College of
Obstetricians and Gynaecologists) best practice guidance in
OPH11 with content from existing hysteroscopy surveys.
The various steps involved in the development of the OPH-PSS are shown
in Figure 1.
The content for the survey was provided by BSGE members sharing copies
of their local OPH questionnaires (4) and from conducting additional
internet searches to identify a pool of existing patient experience
questionnaires (8). This informed the creation of a draft survey, which
was then reviewed by the research team and the hysteroscopy subcommittee
of the BSGE and the BSGE Council. Duplicate information was removed as
well as formatting and wording finalised for pilot testing.