Conclusion
As the first of its kind, designed to enhance healthcare staff
preparedness for error, this intervention effectively addressed a
crucial, longstanding gap in healthcare staff development. In line with
previous studies, the findings indicate that individual resilience is
inextricably linked to health system and service context. Thus, whilst
interventions to develop individual staff resilience are important, they
are not a panacea. The positive outcomes participants attributed to the
intervention tested here will merely be temporary if system and cultural
change regarding the organisational response to error, better
recognition of the need to design systems to take account of human
fallibility and the emotional impact of clinical work is not
forthcoming.