Main Outcome Measures
Data were collected on patient demographics, site of primary cancer and
outcome of initial phone clinic for the study group. The outcome of
initial phone clinic was classified into three categories: urgent –
urgent imaging and/or face-to-face appointments, non-urgent – watch and
wait approach or offered deferred face-to-face appointments, and
discharged. The Head and Neck Cancer Risk Calculator Score (HaNC-RCv2)
was also derived for patients included in the study.2