Main Outcome Measures
Data were collected on patient demographics, site of primary cancer and outcome of initial phone clinic for the study group. The outcome of initial phone clinic was classified into three categories: urgent – urgent imaging and/or face-to-face appointments, non-urgent – watch and wait approach or offered deferred face-to-face appointments, and discharged. The Head and Neck Cancer Risk Calculator Score (HaNC-RCv2) was also derived for patients included in the study.2