In this study, the author refers to the Juran Trilogy approach, namely
quality planning, quality control and quality improvement (D.R.Snaddon,
2011) .
Figure 2. The process of Policy Analysis According to the Juran
Trilogy concept Methods This research uses qualitative methods through descriptive analysis, to
analyze the learning management process during the Covid-19 pandemic,
starting from planning, controlling and quality improvement (Berg &
Lune, 2017). The research design used a multi-site study at seven high
schools under the auspices of the Mardi Wiyata Foundation. These schools
are SMAK Frateran Malang, SMAK Frateran Surabaya, SMAK Frateran Maumere,
SMAK Frateran Ndao Ende, SMAK Frateran Podor Larantuka, SMAK Frateran
St. Gabriel Nunukan, Kaltara, and SMAK St. Thomas Aquinas, Southwest
Sumba. Based on the area map, these seven schools are spread across
several islands in Indonesia. There are schools that are located in
urban areas, but also in rural and border areas.
Data collection techniques in this study were interviews and
questionnaires. The main data source in this study is the principal. The
data analysis in this study used descriptive analysis techniques, while
the steps of the analysis used the Juran Trilogy concept approach, which
includes planning, controlling and quality improvement (Matthew B.
Miles, A. Michael Huberman, 2014).Results and Discussion